Pakistan Railways Introduces New Passenger Feedback System

Pakistan Railways has introduced a QR-based feedback system to make it easier for passengers to share their experiences, suggestions and concerns about railway services.

Passengers can scan the dedicated Feedback QR Code using their mobile phones and submit their feedback directly through the system. The initiative aims to provide passengers with a simple and convenient way to communicate their views to Pakistan Railways.

The railway administration said passenger feedback can help identify areas that need improvement and support efforts to enhance services across the country.

The system allows passengers to share their experiences and suggestions while also raising concerns about the services they receive during their journeys.

Pakistan Railways has encouraged passengers to use the QR-based system and share their feedback. The initiative seeks to strengthen communication between passengers and the railway administration and help improve the overall quality of railway services.

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